S o c i a l M e d i a
Powerful word-of-mouth advertising at your fingertips.
The ability to be more than just a “faceless” company. To be their neighbour and their friend.
The Good Kind of Gossip
Like Having Hundreds of Marketing Reps
When you develop a following, it’s like having dozens or even hundreds of marketing reps working for you 24/7. Watch your notices and updates go viral, and people coming to you with wallets out ready to buy. It’s a beautiful thing.
Not Just For Teenagers Anymore
No Longer Just For Play, But A Legitimate Business Tool
When social media first registered on the scene, many dismissed it as a fad, trend, or a teenage tech-fling at best. However, after years of exponential growth, it’s clear that social media has become an integral part of our lives and is here to stay. For businesses, it means another way to get your message across to your market. Another way to be noticed and differentiate yourself.
Fingers On The Pulse
Understanding Your Customers
Stay in tune with your customers and generate more business by interacting with them directly regardless of time and location. Find out about their likes and dislikes, and their wish list for you business. Solve their problems before they realize they have a problem and create life-long customers.
The “Early Bird”
It’s always nice to hear compliments and what you’re doing right. But it’s even more helpful when your customers tell you what you need to do better. They tell you because they want you to improve and because they want better from you. And it sometimes can be signal that something is missing from the market place. Good listening skills with your customers can lead to identifying trends early on and being the bird that gets the worm.
Not Just A Number
No More Twiddling Thumbs
Your customers are one of the most important aspects of your business. Without them, there is no business. So it’s crucial that you make a personal connection whenever and wherever you can. Too often, people are made to feel that they are just a faceless number to businesses or just a walking dollar figure. With social media, you have a direct and one-to-one connection with each and every one of them and a chance to let them know that they’re not just a number.
More Love All Around
Good For Everyone
With proper use of social media, not only can you keep in touch with your customers, you can increase sales by addressing concerns and responding to market demands. But ultimately, it’s an awesome tool to help you build relationships with your customers. It’s a chance for them to become real people to you and for you to become a ‘real’ and personal business with a face.